National Certificate Generic Management NQF LEVEL 5

National Certificate

Generic Management NQF Level 5 SAQA ID 59201 (LP 60269) Credits 163

PURPOSE OF THIS QAULIFICATION

NQF LEVEL 5 – SAQA ID 59201 (LP 60269) CREDITS 163

A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values including:

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Purpose of This Qualification Continued

Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

MODULE 1: TEAM DEVELOPMENT
252027	Devise And Apply Strategies To Establish And Maintain Workplace Relationships
252037	Build Teams To Achieve Goals And Objectives
252020	Create And Manage An Environment That Promotes Innovation
252043	Manage A Diverse Work Force To Add Value
12433	Use Communication Techniques Effectively

MODULE 2: CONFLICT & CHANGE MANAGEMENT
252031	Apply The Principles And Concepts Of Emotional Intelligence To The Management Of Self And Others
252021	Formulate Recommendations For A Change Process
117853	Conduct Negotiations To Deal With Conflict Situations
114226	Interpret And Manage Conflicts Within The Workplace

MODULE 3: HUMAN RESOURCES MANAGEMENT
252029	Lead People Development And Talent Management
252034	Monitor And Evaluate Team Members Against Performance Standards
12140	Recruit And Select Candidates To Fill Defined Positions

MODULE 4: MANAGEMENT & LEADERSHIP DEVELOPMENT
120300	Analyze Leadership And Related Theories In A Work Context
15224	Empower Team Members Through Recognizing Strengths, Encouraging Participation In Decision Making And Delegating Tasks
252035	Select And Coach First Line Managers
252026	Apply A Systems Approach To Decision Making

MODULE 5: FINANCIAL MANAGEMENT FOR PROFESSIONALS
252042	Apply The Principles Of Ethics To Improve Organizational Culture
252044	Apply The Principles Of Knowledge Management
252036	Apply Mathematical Analysis To Economic And Financial Information
252040	Manage The Finances Of A Unit

MODULE 6: RESULTS-BASED MANAGEMENT - PLANNING, MONITORING & EVALUATION
252022	Develop, implement and evaluate a project plan
252032	Develop, implement and evaluate an operational plan
252024	Evaluate current practices against best practice
252025	Monitor, assess and manage risk