Purpose of This Qualification

This is a highly interactive 3-day skills programme for Middle Managers and Supervisors who want to become better leaders by developing their coaching and mentoring skills. Developing coaching and mentoring skills is a ‘must’ to become a valued leader. One of the most important responsibilities of leadership is developing employees so they perform at higher levels.

This place a challenge on leaders to provide continual feedback and coaching to help employees understand how to meet and exceed important performance standards. A closely related leadership responsibility is to mentor employees so they more fully understand the organization’s vision, mission, values and culture. This engages employees at a deeper level, encourages them to pursue a career in the organization and helps it develop and retain its critical human capital.