MANAGING & LEADING PEOPLE
Programme Background
Do you want to develop your people management skills? Are you looking to build on your leadership competencies and become an effective manager or supervisor? This five days skills programme is designed to provide managers and / or aspiring managers and supervisors with the sound set of skills required to lead and manage people within the work place
Programme Objective
This skills programme has been designed to enable delegates to develop competence in a range of knowledge, skills, attitudes and values in the work place including:
- Initiating, developing, implementing and evaluating operational strategies, projects and action plans
- Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes
- Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit
- Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
Email Us – info@crystalknowledge.co.za
| USD 252037: BUILD TEAMS TO ACHIEVE GOALS AND OBJECTIVES |
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• The theory of Teams And The Importance Of Teams In Workplace Activities |
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• Apply The Theory Of Teams To Team Dynamics |
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• Explain The Process Of Building Teams |
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• Analyse The Role Of Team Leader In Promoting Team Effectiveness |
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• Evaluate The Effectiveness Of A Team And Propose Ways To Improve Team Effectiveness |
| USD 252029 LEAD PEOPLE DEVELOPMENT AND TALENT MANAGEMENT |
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• Analyse Education, Training And Development Needs Of Members Of A Unit |
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• Record The Results Of The Training Needs Analysis |
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• Compile A People Development Plan For A Unit |
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• Manage The Implementation Of The People Development Plan Of A Unit |
| USD 252027: DEVISE AND APPLY STRATEGIES TO ESTABLISH AND MAINTAIN WORK PLACE RELATIONSHIPS |
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• Liaise And Network With Internal And External Stakeholders |
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• Devise And Apply A Strategy To Establish Constructive Relationships With Manager (S) |
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• Identify And Minimize Personal Conflict In A Unit |
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• Devise And Apply A Strategy To Establish Constructive Relationships With Team Members In A Unit |
| USD 252043: MANAGE A DIVERSE WORK FORCE TO ADD VALUE |
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• Demonstrate Knowledge And Understanding Of Diversity In The Workplace |
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• Devise And Apply A Strategy To Establish Constructive Relationships With Manager (S) |
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• Demonstrate Understanding Of The Reality Of Diversity And Its Value In A Unit |
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• Manage Team Members Taking Into Account Similarities And Differences |
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• Deal With Disagreements And Conflicts Arising From Diversity In A Unit |
| USD 252042: APPLY THE PRINCIPLES OF ETHICS TO IMPROVE ORGANISATIONAL CULTURE |
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• Values, Ethics And Organisational Culture And Its Impact |
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• Analyse And Apply The Concept Of Corporate Ethics To A Unit |
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• Formulate Recommendations For Strengthening Shared Organizational Values, The Code Of Conduct And Ethical Practices |
